Privacy Policy for TaxFileDesk

Effective Date: January 1, 2025

This Privacy Policy explains how TaxFileDesk ("we", "us", or "our") collects, uses, and protects personal information when you use our website taxfiledesk.com (the "Service").

1. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, address, and any documents you upload for remote filing assistance.

2. Use of Information

We use your information to deliver and improve our document submission and remote tax filing support services, to communicate with you, and to comply with legal requirements.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information with service providers who assist in our operations under strict confidentiality obligations or as required by law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyze usage patterns. You can manage cookie settings through your browser. Essential cookies enable core site functions, while analytics cookies help us understand usage and improve our offerings.

5. GDPR Compliance

For users in the European Economic Area (EEA), TaxFileDesk processes personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to access, correct, update, or delete your personal information. You may also restrict or object to certain processing activities and request data portability. To exercise your rights, please visit our contact page or contact us as described below. If you believe your data rights have been violated, you may lodge a complaint with a supervisory authority.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

7. Security

We implement industry-standard technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet can be guaranteed as fully secure.

8. International Transfers

Your data may be transferred to, stored, and processed in Canada or other countries where our service providers operate, in compliance with applicable data protection laws.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

TaxFileDesk
301 Front St W, Toronto, ON M5V 2T6, Canada
Phone: +14164519152
Business ID: 596655567
Email: support@taxfiledesk.com